Healthcare Analytics: Top 5 Operations KPIs


KPIs are important for healthcare operations because they help to measure the performance of a hospital. They also help to identify areas of improvement and provide a benchmark for comparison.

The top 5 KPIs in healthcare operations are:

Patient wait time:

Patient wait time is the amount of time a patient has to wait before they are seen by a doctor. It is important for patients to have a reasonable wait time because it can be frustrating and anxiety-inducing.

The Centers for Disease Control and Prevention (CDC) released data showing the average patient wait time in the US is about 20 minutes. The wait time varies depending on the type of doctor, location, and other factors.


Average Number Of Patient Rooms In Use At One Time:

The number of patient rooms in use at one time is a key metric for hospital efficiency. It is also an important indicator of the quality of care provided to patients.

The average number of patient rooms in use at one time varies by hospital size and type. For example, hospitals with more than 500 beds have an average of 4.5 patient rooms in use at any given time, while hospitals with less than 100 beds have an average of 3.5 patient rooms in use at any given time.

Staff-To-Patient Ratio:

The staff-to-patient ratio is an important metric in healthcare. It is used to determine how many nurses are needed to provide care for a certain number of patients. The higher the ratio, the more nurses are needed.


Bed Or Room Turnover:

Bed or room turnover is the process of changing a patient's bed or room to make it available for another patient.

The process of bed or room turnover is necessary in order to provide patients with the best care possible. It also helps to prevent the spread of infection and disease.

Bed or room turnover can be done manually, but it can also be done by using an automated system. This system will help reduce the time and effort needed for this process, which will allow nurses more time to focus on other tasks.

Communication Between Primary Care Physician, Proceduralist, & Patient:

The communication between primary care physicians, proceduralists, and the patient is a key factor in the success of a procedure. The communication should be clear and concise to avoid any confusion.

The primary care physician should be the one to communicate with the patient about their condition and what they need to do before the procedure. They should also provide information about what will happen during the procedure and how it will feel.

The proceduralist should be communicating with the primary care physician about any concerns or questions that arise during the procedure. They should also communicate with each other about any changes in plans or if there are any complications that arise during the procedure.

Lastly, patients should be communicating with both parties if they have any questions or concerns before, during, or after a procedure.

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